Sandy Aird, managing director of Enhance Office Cleaning, explains why he thinks all signs point towards a return to single service provision.
During my 20 years in the cleaning profession I have experience in both single service providers, such as my current office cleaning business, and multi-service providers. Whether one is more relevant than the other at any particular time depends on the economy, what precisely is required and the economics of going down either route.
Clients’ demands and the business environment are constantly changing and it is often assumed that the way things were done previously is no longer relevant. However, I’m sure that many experienced management consultants will admit that new ideas are often old ones – just repackaged.